Had an accident? Know your legal rights
Did you know following an accident, it's your legal right to have your car repaired anywhere of your choice, regardless of what your insurance may say. Call PJB Accident Repairs first after an accident.
Know your legal rights
Your Car. Your Right to Choose Your Repairer
Whilst our car repair work is approved by the vast majority of insurers, there are some insurance companies that may insist your vehicle be taken to one of their ‘approved’ repairers.
If you contact your insurance company, they may try to get the repairs done at the lowest possible price without caring as much about the quality of the repair as you do. All Insurers have an obligation governed by the FCA to ‘Treat customers fairly’, meaning that you do not need to use your insurance companies favoured establishment and you do not need two estimates.
Also, your insurers 'recommended repairer' may not have official manufacturer approval status or hold a BS10125 approval for vehicle body repair like we do here at PJB Accident Repairs Limited in Aston, Birmingham, West Midlands. REMEMBER; It’s YOUR CAR.YOUR CHOICE!
call us first
Accident Assistance
If you are ever unfortunate enough to be involved in a road traffic accident, regardless of if it was your fault or not, give PJB Accident Repairs Limited in Aston, Birmingham a call FIRST and take advantage of our complimentary car accident assistance service.
Just one phone call and we can recover your vehicle if undrivable, provide you with a replacement vehicle if you were not at fault, so you are kept mobile, and have our expert body accident repair technicians return your vehicle back to its original standard at our state-of-the-art bodyshop facility in Aston, Birmingham.
Car accidents can be very stressful. We provide a complete hassle-free experience and take all the stress and worry out of your hands. We will communicate directly with your insurance and third parties and keep you updated throughout.
Customer Mobility
PJB have a selection of manual and automatic courtesy cars available to keep you mobile whilst we are repairing your vehicle. Subject to availability.
We can also arrange local collection and delivery of your car within a certain radius.
If you require recovery of your undrivable vehicle after an accident, o
